Got Adventure? It's Thursday March 21, 2019
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Outdoor Connections Guided Adventure Travel
Outdoor Connections Guide Service Newsletter

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Our Policies

  • Refund Policy
  • Weather Policy
  • Ordering Options


In consideration of participating, in any way, in the OUTDOOR CONNECTIONS LLC programs, and its related events and activities, I represent that I understand the nature of the Activity and that I am in good health, and in proper physical condition to participate in such Activity.  I acknowledge that if I believe Activity conditions are unsafe, I will immediately discontinue participation and notify OUTDOOR CONNECTIONS LLC of my discontinuation in said Activity. 

I fully understand that this Activity may involve risks of serious bodily injury, including permanent disability, paralysis and death, which may be caused by my own actions, or inactions, those of others participating in the Activity, the conditions I which the Activity takes place, or the negligence of the “releasees” named below; and that there may be other risks either not known to me or not readily foreseeable at this time; and I fully accept and assume all such risks and all responsibilities for losses, costs, and damages I incur as a result of my participation in the Activity.

I, for myself and on behalf of my heirs, assigns, personal representation and next of kin, hereby release, discharge, and covenant not to sue OUTDOOR CONNECTIONS LLC, its respective administrators, directors, agents, officers, volunteers, and employees, other participants, any sponsors, advertisers, and, if applicable , owners and lessors of premises on which the Activity takes place, (each considered one of the “RELEASEES” herein) from all liability, claims, demands, losses, or damages on my account caused or alleged to be caused in whole or in part by the negligence of the “releasees” or otherwise, including negligent rescue operations; and I further agree that if, despite this release, waiver of liability, and assumption of risk I, or anyone on my behalf, makes a claim against any of the Releasees, I will indemnify, save, and hold harmless each of the releasees for any loss, liability, damage, or cost which again may incur as a result of such claim.

I understand and consent to OUTDOOR CONNECTIONS LLC, retailing the right to use, for publicity and advertising purposes, photographs, moving pictures, recordings, or and other record of my participation, in their activities/services without any expectation of compensation for the use there of.

I have read this RELEASE AND WAIVER OF LIABILITY, ASSUMPTION OF RISK, AND INDEMNITY AGREEMENT, understand that I have given up substantial rights by signing it and have signed it freely and without any inducement or assurance of any nature and intend it to be a complete and unconditional release of all liability to the greatest extend allowed by law and agree that if any portion of this agreement is held to be invalid, the balance, notwithstanding, shall continue in full force and effort.

Print this waiver form

We understand that sometimes “stuff happens”, so we will try to accommodate your needs.  Generally speaking, if you cancel a reservation more than 2 weeks before the trip date, you get a 100% credit toward a future trip of your choice. 

If you cancel more than 7 days before the trip date, you get a 50% credit.  Unfortunately, cancellations with less than 7 days notice receive no credit – however we will strive to make reasonable reparations for hiking only trips since equipment, etc., does not need to be reserved.

If you are a "no show" or arrive late and miss the van then unfortunately you do not get a refund or credit.

A forecast of light or moderate rain will not cancel a trip. Actually, contrary to what you may think, a little adverse weather can show you things you wouldn’t normally see on a sunny day… and most likely we will have the park to ourselves.

O.C. would cancel a trip if there is a forecast of severe weather (heavy rain, etc) that we believe would compromise the quality and safety of the trip. You will be notified of a cancellation at least 12 hours before the scheduled departure time. If we cancel a trip, you get a 100% credit toward a future trip of your choice.

Any other cancellations made by O.C. due to unfavorable conditions (i.e. low water levels for a rafting trip or patchy snow conditions for a ski/snowshoe trip) would result in a 100% credit toward a future trip of your choice.

You can pay by two methods:

By Mail:

We are happy to process your registration and payment by mail. Please allow for an appropriate amount of time for us to receive your registration and payment. It would be a good idea to follow up your mailed-in registration with an e-mail or phone call to us so we are aware and to make sure that there is still availability for the trip.

You will receive a confirmation by e-mail and/or phone once we receive your registration. Please, it is important that you read and sign the Release and Waiver for each person that is registering

Paying On-line:

Using our on-line ordering system you can process payments automatically to ensure participation in our outings.

After your order and successful payment has been processed you will receive a confirmation e-mail from both PayPal™ and Outdoor Connections. You will additionally receive a contact from our staff with all the information you need to enjoy your adventure.

Your Order & Security:

Anti-Phishing Information - Outdoor Connections will not ask you for personal information via e-mail. If you do receive an e-mail that appears to be from Outdoor Connections asking you for any personal information such as credit card accounts numbers do not respond to it.

Please contact us by phone if you suspect any unusual activities.

Related Information: Our Privacy Statement


© All rights reserved Outdoor Connections LLC 2009 | Phone: 646.350.6893